Questions and answers
Do you have any questions?
- Which methods of payment are accepted?
We accept cash, EC bank cards, Visa, Mastercard and bank transfers which do not incur charges.
- Is a deposit payable?
For stays of 2 nights or more, 50% of the total cost is payable in advance.
- Do you provide Internet access for guests?
In Gästehaus Lamm high speed Internet is available free of charge for our guests .
- Do you have a luggage storage service?
Luggage may be left with the hotel reception.
- Are pets allowed?
Yes, provided they are kept on a leash when outside the room. An extra charge is payable.
- And what about the weather?
- Where can I park my car?
Right outside the hotel and adjacent to the Gästehaus Lamm, naturally free of charge.
- Can I cancel my booking?
In accordance with the condirions of Austrian Hotel Contract Law:
Up to 3 months before the planned day of arrival the reservation may be cancelled free of charge. Up to 1 month before the planned day of arrival, 40% of the total cost of the room will be charged. Up to 1 week before the planned day of arrival, the cancellation charge rises to 70% of the total cost of the room.
In the final week before the planned day of arrival, the cancellation charge rises to 90% of the total cost of the booking.
- Is the hotel accessible by train?
Travel by train to Bregenz station and then take Stadtbus no. 2 to Meinradgasse (the bus stop is directly outside the hotel) or Stadtbus no. 5 to the Druckergasse.
- Are hotel gift vouchers available?
Gift vouchers are available for both overnight stays and restaurant visits.
- How long are the gift vouchers valid?
Once purchased, a gift voucher never loses its validity.
- Where can I park my bike?
Lockable bicycle sheds are available next to the hotel and Gästehaus Lamm.
- Is smoking allowed in the bar?
The entire hotel is a smoke-free zone. We would therefore request guests to smoke outdoors.
- What are the timesfor checking in and out?
Check-in is from 15.00. If you are planning on arriving late, please let us know.
Check-out is by 11.00.
- How far away is Lake Constance?
A 3 minute walk.
- How long does it take to reach the Bregenz Festival theatre?
An approx. 15 minute walk along the shores of Lake Constance.
By bike (available from the hotel) you can get there in approx. 5 minutes.
- When does breakfast start?
Our breakfast buffet is available from 07.00.
- Do you also cater for food allergies and special dietary requirements?
We would be happy to accommodate food allergies and special dietary requirements.